- #PERFORM A CLEAN UNINSTALL OF LYNC FOR MAC 2011 HOW TO#
- #PERFORM A CLEAN UNINSTALL OF LYNC FOR MAC 2011 FOR MAC#
- #PERFORM A CLEAN UNINSTALL OF LYNC FOR MAC 2011 MAC OS#
To troubleshoot this issue, see the Federated users synchronized from on-premises Active Directory Domain Services can't sign in by using a password that's longer than 16 characters section. This issue may occur in scenarios in which a federated user tries to sign in, and this user has a password that's longer than 16 characters. If the problem continues, please contact your support team. The user name, password, or domain appears to be incorrect. To troubleshoot this issue, see the Users may be unable to sign in unless they first use an incorrect sign-in address section. Please verify your logon credentials and try again. To troubleshoot this issue, see the Make sure that users follow the correct steps when they sign in to Skype for Business Online section. This issue may occur if Lync can't detect a suitable Lync Server. Also, make sure your network connection cable is securely connected. The service might not be available, or you might not be connected to the Internet.
#PERFORM A CLEAN UNINSTALL OF LYNC FOR MAC 2011 FOR MAC#
The following table describes error messages that may occur when users sign in or use Lync for Mac with Skype for Business Online. Office 365 uses the Microsoft Azure AD authentication system for authentication. Kerberos authentication:Leave this option cleared. Manual Configuration: Select this option if automatic configuration is failing, and specify the following values: If the necessary DNS records are present and automatic configuration isn't working, try Manual Configuration. You can configure the following options:Īutomatic Configuration: In most cases, this is the correct setting. To configure additional options for connecting to Skype for Business Online, click Advanced.
#PERFORM A CLEAN UNINSTALL OF LYNC FOR MAC 2011 MAC OS#
Your credentials will be saved in the Mac OS Keychain and will work until the next time that your password changes or expires. If you want to save your credentials, click to select the Remember my password check box.
Next to Sign in as, select the presence status that you want to display after you sign in. To sign in to Skype for Business Online by using Lync for Mac, users should follow these steps:Įnter your email address, user ID, and password. Make sure that users follow the correct steps when they sign in to Skype for Business Online You can find the latest update at Update for Lync for Mac 2011. If you use a version that's earlier than version 14.0.6, you may have problems when you sign in to Skype for Business Online because earlier versions have issues that prevent authentication to Skype for Business Online. To connect Lync for Mac 2011 to Skype for Business Online in Office 365, you must have Lync for Mac version 14.0.6 or a later version installed.
If users are signing in to Skype for Business Online correctly and the issue persists, use one or more of the other methods later in this article to troubleshoot the issue, as appropriate for your situation. Procedure Before you troubleshootįirst, make sure that users follow the correct steps when they sign in to Skype for Business Online.
#PERFORM A CLEAN UNINSTALL OF LYNC FOR MAC 2011 HOW TO#
It also discusses how to sign in to Skype for Business Online by using Lync for Mac and how to collect log files and system information for Lync for Mac issues.
This article contains information about how to troubleshoot Lync for Mac issues in Skype for Business Online (formerly Lync Online). Troubleshoot sign-in issues for Lync for Mac 2011 in Skype for Business Online Introduction
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